I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive Kirby Williams took care of all my queries in a jiffy.
She also provided timely and helpful information regarding the places i inquired about and went an extra mile to get me more options without asking- This was amazing as we ended up booking at one of her recommendations and not the place we initially inquired for! She has a caring approach and she is a true professional. Please accept my gratitude towards her for her speedy and efficient service. I was able to get a booking confirmation within seconds thanks to her attentive and alert presence. I would especially like to commend Kirby for her professionalism and superlative skills.
I have submitted the proof of payment to her for our booking and I look forward to taking my family on this short holiday. We have been GTA members for almost 2 years and this is our first booking. I am very pleased with the services and with no doubt I am positive she will communicate any other information regarding our accommodation in no time.
I look forward to working with her again in the near future.
Thank you GTA, Kirby Williams deserves a RAISE! 🙂
Have a pleasant evening
Mr. Mario Shilongo