Thanks for your email, and your quick response, it is much appreciated!
We are very impressed with the way that your company handled this matter, and we only got the best service from your staff, which was very comforting for us.
We also appreciate the freezing of our account, for we do not want to loose it.
As soon as we are back on our feet, we will let you know.
Have a wonderful day!
Thanks & Regards,